service

http://www.thackara.com/inthebubble/toc.html
In a less-stuff-more-people world, we still need systems, platforms,
and services that enable people to interact more effectively and
enjoyably.[vii] These platforms and infrastructures will require some
technology and a lot of design. Some services will help us share the
load of everyday activities: washing clothes on the roof of apartment
blocks, looking after children, communal kitchens and gardens,
communal workshops for maintenance activities, tool and equipment
sharing, networks and clubs for health care and prevention. The most
important potential impact of wireless communications, for example,
will be on the resource ecologies of cities. Connecting people,
resources, and places to each other in new combinations, on a
real-time basis, delivers demand-responsive services that, when
combined with location awareness and dynamic resource allocation, have
the potential to reduce drastically the amount of hardware—from
gadgets to buildings—that we need to function effectively. Most of us
are potentially both users and suppliers of resources. The principle
of use, not own can apply to all kinds of hardware: buildings, roads,
vehicles, offices—and above all, people. For more or less anything
heavy and fixed, we don't have to own them – just know how and where
to find them.